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Main Products
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Orders Information |
Kindly take note on following ordering
information, if you need any further assistance, kindly contact our sale
department
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1.) Customer Service
assistance
We believed in provide
good services to our customers. Delicate sale line are open from:
9:00 Am to
5:00PM, (Singapore time)
Monday to Friday.
We close on Saturday,
Sunday & public holiday.
2) Pricing Policy
1.) Prices are Fix and subject to change without notice. All orders will
be invoiced at the prevailing prices at the time order is placed.
2.) We are happy to discuss pricing of our products, so please gives us
a chance to match any pricing offered by other vendors.
3.) If you require a special bid prices for bulk purchase, contact our
sale staff.
4) Prices quote for general supplies items are
included local delivery unless otherwise specify.
5) For furniture and shelving, prices may not included delivery, assemble
cost unless specify.
6.) Prices quote are in Singapore Currency
3) Placing an orders
1.) You can place an order by
using:
a) Standard orders form:
Order form can be Download from our Web, or obtain from
our sales department.
b) By Fax : Our Fax # 65-67560537
c) By Email :
sales@promatech.com.sg
2) Existing regular customer can also Call our sale representative to
place an orders.
3.) All orders should Included following information in order to speed up
the processing :
Library or schools name,
Contact person & contact Telephone or Fax
number,
Products stock # & description, qty order.
4.) Items in stock will send immediately or may combined
together in one delivery.
However we hope you will allow
orders processing time of 2 weeks for general supplies and 4 to 6 weeks for
furniture items.
Do call our sale to check for detail
if you need the items urgently.
4) Small Orders & Urgent orders
Extra cost may incurred in processing small and urgent orders:
1.) Orders less than S$100 may subject to handling cost .
2.) Urgent delivery request may subject to additional handling cost
3) Try mix and match the products orders to
meet minimum order value and save cost.
5) Products Mix
1) We constantly review our products mix to ensure products quality,
development and pricing structure stay competitive and up
to date for our customers. We
improve our internal procedures to keep good stock level to ensure customers
will received
"fresh stock " all the time.
2) Quality products are continuo to develop and add into our products
mix. if you need some library supplies items but
were not shows in our catalogue , please let us know,
it is likely that we can supply or at least tell you who can.
3) Unavailable products will occasionally be substituted for ones of
equal quality. We will keep you inform if such requirement occurs.
4). At time to time, Products may
modify, improve or subject to specification change such as colour, size or
materials uses may vary. We try our best to keep customers inform if they is
a change in the specification, however, we hold no responsibility to such
change due to manufacturer.
6) Special Bids Prices
Please contact us if you require a bid or quotation in bulk quantities
purchase, or special project purchase, or supplies tender, click below and
inform us your tender need :
sales@promatech.com.sg
7)
Cancellation
Orders upon confirmation are not allow to cancel.
Design and build items such as signage, furniture, facilities.. or special
order items such as custom imprint, promotional materials, IT equipments...
etc are not allow to cancel once the order/s is confirm.
Cancellation charge or products full value ( included shipping
it incurred )
apply in the events of a cancellation take place.
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